Here are answers to some Frequently Asked Questions. If you have a question that is not listed here, please contact us and we will be more than happy to send you a response as quickly as possible.
Do you pick up computers for repairs?
If you live within 10 miles of our location, we would be happy to pick up your device for a small fee.
How long does each repair take?
Repair jobs are dependent on the services to be performed. A typical assessment usually takes 24-48 hours.
Can I cancel a job request after submission?
We welcome your business and will work with you to reduce cancelations. However, if work has already begun 48 hours after a job request, clients will be charged 5% of the overall job cost for cancelation fee.
How long does it take to get an estimate?
After consultation, depending on your networking or design needs, you will receive a quotation within 48 hours.
Do you offer on-the-spot consultations?
Once our team members are available, consultations can be done on-the-spot. If not, a consultation can be scheduled to take place within 48 hours of request.